Minimum Technical Requirements

First time students will receive an email (to their VIU provided email address) from School of Online Education (SOE) with a “User Name” and a “Password” as well as instructions to access eCampus. SOE will never send login credentials to personal email accounts.

eCampus is VIU Online’s eLearning platform for you to access your course material, submit your assignments, communicate with your instructor and classmates. You will be required to login to eCampus to access your courses.

Minimum Technical Requirements for eCampus:

You will need access to a computer or a mobile device with an internet connection. High speed broadband Internet connection is highly recommended for the optimal learning experience. You will also need a microphone, speaker (or headphones/earphones), and a webcam. These items can be either built-in or external.

For PC Users

  • Compatible Operating Systems: Windows 7, 8, 10 or newer
  • Web Browsers: Chrome, Firefox with latest updates

For Mac Users

  • Compatible Operating System: OS X or newer
  • Web Browsers: Safari, Chrome, Firefox with latest updates

For Tablets and Smart Phones

You may access and interact with most course elements, readings, multimedia, and discussions through tablets and smartphones. While mobile devices may allow for some completion of coursework, they may not be fully supported. Please ensure that you have a PC or Mac based computer available to complete your coursework. 

Web Browsers

Latest version of Chrome, Firefox or Safari is recommended for the best online learning experience. There is a known conflict between Safari and the Turnitin plagiarism prevention service. If you encounter problems with Turnitin on Mac, try using Chrome or Firefox browsers.

Following browser settings required for a smooth user experience:

  • Cookies must be enabled
  • Javascript must be enabled
  • Some features may require enabling pop-up windows

Software

  • Up to date virus protection software
  • Microsoft Office Suite or Office Online subscription
  • Adobe Acrobat Reader or browser add-on

Email

Always use your VIU provided email account for eCampus related communication. Instructors and school officials will send important information and announcements to your VIU provided email address. Be sure to check your email regularly.

 
 
Please note: Individual courses may have additional technical and/or software requirements. Please contact the instructor of your course for more information on this.



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